Contact SmartChat AI Assistant

We're here to help you

Quick Contact Information

Get support for technical issues
Report bugs or suggest features
Ask questions about our services
Discuss partnership opportunities
Get help with subscription management

Get in Touch

We value your feedback and are here to help with any questions or concerns you may have about SmartChat AI Assistant. Our team is committed to providing excellent support and ensuring you have the best experience possible.

MQL Development Ltd

Email: info@mqldevelopment.com

Website: https://mqldevelopment.com

Response Time: We typically respond within 24-48 hours

Contact Form

Prefer to send us a message directly? Fill out the form below and we'll get back to you as soon as possible.

Note: This contact form is for general inquiries. For urgent technical support or subscription issues, please email us directly at info@mqldevelopment.com.

Frequently Asked Questions

How do I manage my subscription?

Subscriptions are managed through the Apple App Store. You can view, modify, or cancel your subscription in your Apple account settings.

What's your response time for support requests?

We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday).

Do you offer refunds?

Refund requests are handled directly by Apple through the App Store. Please contact Apple Support for refund inquiries.

Can I suggest new features?

Absolutely! We welcome feature suggestions and feedback. Please use the contact form above to share your ideas.

Business Hours

Our support team is available:

Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Weekends: Limited support available
Holidays: Response times may be delayed

Technical Support

For technical issues, please include the following information in your message:

Device model and macOS version
App version (found in Settings → About)
Detailed description of the issue
Steps to reproduce the problem
Screenshots if applicable